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FAQ
FREQUENTLY ASKED
Below are some of are common questions about orders
Are your gemstones ethically sourced?
Yes, all our gemstones are ethically sourced. We work with suppliers who adhere to strict ethical and environmental standards to ensure that our gemstones are conflict-free and responsibly mined.
How do I know if my order is confirmed?
Once the order is placed, the customer will receive and order confirmation email with order ID and other details followed by tracking of their orders.
Do you offer custom jewelry design services?
Yes, we offer custom jewelry design services. Our expert designers will work with you to create a unique piece that meets your specifications and exceeds your expectations.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we ship around the globe with insured and safe shipping, also we offer expediate shipping.
When will my order be shipped?
Based on your order being gemstone or jewelry, a standard processing time will be taken by Gudha to process your order.
What is your return policy?
We offer a 30-day return policy on all our products. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange.